Knowledge Base
Explore step-by-step instructions for managing customers, building projects, creating sales documents, coordinating purchasing and production, handling shipping, and keeping every order moving forward.
The Complete Guide to an Order in Elite Core — Part 1: Sell It
Part 1 of the official Elite Core guidebook series. Follow one order from customer setup through project creation, products, pricing, decorations, Presentation, Sales Order and client approval.
The Complete Guide to an Order in Elite Core — Part 1: Sell It
Part 1 of the official Elite Core guidebook series. Follow one order from customer setup through project creation, products, pricing, decorations, Presentation, Sales Order and client approval.
How to Receive Products Against a Purchase Order in Elite Core
Learn how Shipping and Receiving teams receive products against Purchase Orders in Elite Core, including partial receipts, variations, shortages, overages, containers, warehouse placement, linked decoration POs, and receiving history.
How an Order Moves Through Elite Core: From Sales Approval to Receiving, Production and Shipping
A complete end-to-end guide to the Elite Core order lifecycle, from Sales Order approval through Purchase Orders, proofs, artwork, receiving, production, warehousing, shipping, notifications, and the settings that control each stage.
How Duplicate Products and Cart Lines Work in Elite Core
Learn how duplicate products and cart lines work in Elite Core, why copied products remain independent, how Sales Orders preserve them, and how to safely edit, reorder, price, decorate, and manage product copies without affecting the original.
How to Use the Purchasing Dashboard in Elite Core: Search, Filters, Saved Reports, Proofs, and Purchase Order Follow-Up
A complete guide to the Elite Core Purchasing Dashboard, including purchase order search, advanced filters, saved and pinned reports, table controls, proof status, supplier stages, next actions, in-hands dates, exports, and opening the Purchasing Popup by double-clicking a PO.
How Operations Management Gives Administrators More Control in Elite Core
See how Elite Core Operations Management gives administrators and internal management teams more control over customer review, payment-term approvals, reviewer routing, notifications, and operational accountability.
How to Create a PromoStore in Elite Core
Learn how to create a PromoStore in Elite Core, configure products, design, users, checkout and store settings, sync changes to the storefront, and manage incoming orders.
How to Add Shipping Costs to a Cart
Learn how to add client-facing shipping costs in Elite Core, including when to use Cart > Other Services > Shipping, how to update a production-stage Sales Order, and when related Purchase Orders may need review or regeneration.
How to Request Design and Proofing Help Through Core Network in Elite Core
Learn how Order Reps and Client Reps use Core Network to request design and proofing help, attach Sales Order context and artwork files, work with a designer, review revisions, and approve the final proof.
How the Artwork Workflow Works in Elite Core: From Request to Production
Learn how artwork moves through Elite Core from request and design through client review, revisions, approval, and production, including decoration details, logo files, artwork instructions, statuses, and final approval.