Knowledge Base
Explore step-by-step instructions for managing customers, building projects, creating sales documents, coordinating purchasing and production, handling shipping, and keeping every order moving forward.

How to Generate and Review Purchase Orders in Elite Core
Learn how to prepare a Sales Order for purchasing, generate supplier and decorator Purchase Orders, review the resulting PO groups, and troubleshoot common routing, shipping, and proofing issues in Elite Core.

How to Generate and Review Purchase Orders in Elite Core
Learn how to prepare a Sales Order for purchasing, generate supplier and decorator Purchase Orders, review the resulting PO groups, and troubleshoot common routing, shipping, and proofing issues in Elite Core.

How Proofing Works Across Sales Orders and Purchase Orders in Elite Core
Learn how proofs added during the Sales Order stage carry into the Purchase Order workflow, how supplier and decorator proofs are attached later, and how proofs are sent to customers for approval in Elite Core.

How Shipping Configuration Controls Purchase Order Routing in Elite Core
Learn how supplier shipping, decorator routing, Ship To destinations and shipping instructions determine how Elite Core groups and generates purchase orders.

How to Create a Project in Elite Core
Learn how to create a project in Elite Core, select the correct customer, enter key project details, and begin working from the project workspace.

How to Create a Customer in Elite Core
Learn how to search for an existing customer, avoid duplicate records, and create a new customer in Elite Core.

How to Add Products to a Project in Elite Core
Learn how to add catalogue and custom products to an Elite Core project, review supplier and product details, and prepare items for quantities, pricing, and decoration.

How to Add Product Variants, Colours, Sizes and Quantities in Elite Core
Learn how to select product variants, enter colours, sizes and quantities, and confirm the item breakdown before pricing and decoration in Elite Core.

How to Enter Product Costs and Customer Pricing in Elite Core
Learn how to enter supplier costs, set customer pricing, review margins, and confirm the pricing breakdown before adding decorations or generating an estimate in Elite Core.

How to Add Decorations and Artwork in Elite Core
Learn how to add decoration methods, placements, artwork, decorator routing and pricing to products in an Elite Core project.

How to Add Setup Charges, Shipping and Other Services in Elite Core
Learn how to add setup charges, freight, shipping and other services to an Elite Core project before reviewing pricing and generating an estimate.